Reviews

This is my favorite spa conditioner. It helps with foul spa water odors and makes your skin so soft. I love it.

Worked well to clear up cloudy water

Have ask several times for peices either no response or run around very disappointed

Worked great - perfect replacement for the factory filters

What size is it???

The pillow seems to be of a solid construction but the one I received had a peculiar bulge in the back which increased the dimensions. I found the pillow to be uncomfortable.

Great product and fit - thx!

dimensions would be nice

Great set of filters - nice to have a second set to rotate in.

We purchased our spa last April and we couldn’t be happier. We use it everyday and absolutely love it. It is the perfect size for our family of 4. It’s extremely easy to maintain and provides much enjoyment for our family. Highly recommend!!

Easy to install.

It is pleasant to me. Excellent product!

Easy to use. All in one!

This product cleaned up my spa that I was having a lot of trouble balancing almost instantly and has helped me maintain a great, clean "hotpool" as my nephew calls it.

The service technician you sent (Chris) is a very fast, hard worker who clearly understands your products. We have three tubs in our family and he services them all and has never let us down.

Works great

Spa Boss is my favorite chemical line for my jacuzzi tub. I have tried others and find best results here.

I watched Chris change out the ozone component. It seemed like a rather simple switch and it solved the problem with our tub.

This is the third time I’ve corresponded with your company regarding a filter cover purchased along with three pillows. Pillows are great and as advertised. Filter cover arrived damaged. As previously mentioned this makes the third time that I have asked someone to deal with this and also the third time I have sent a picture!

The parts are performing well and Chris your technician is great to work with.

Everything came quickly and was well priced

great sales staff in Novi Store, thanks to Doug and Jeff

Technician came out and made repair removing one UV pack.
Responsive and fairly priced repairs

So to start off, the actual Tech you sent, John, was absolutely fantastic. He is the only reason you get more than 1 Star. Based on him I’d give you 5 stars. However, the process and speed in which the appointment actually gets scheduled needs a lot of help. After your initial call you get an email saying you are in the system. That’s great, no issues there, nice and expedient. After that, it could be and it was in my case days before you(the customer) hear anything about when the tech is going to show up. No reason it should take 2-3 days before you know when the tech is coming. Over communicate, emails are easy to delete.

I use this every other time I drain my hottub. It works great for cleaning the pipes and inside of the jets.